A4E – The Initial Interview.

Initially I was going to try and cover this in one post, however it would be quite long, so I’ve decided to split it into three seperate posts:

Once all the posts are created, I’ll edit the above list, to point to each post

As detailed a few posts down, Monday saw me up nice and early, ready to attend my local A4E Branch, for my initial interview. I had a phonecall the Friday before my appointmennt, asking if it would be possible to reschedule the appoitment to a slightly different time, so after an extra 45 minutes in bed, I arrived, open-minded, though with a cautious sense of scepticism, based on a combination of previous exerpences with JobCentre mandated Training Programmes, and having read some of the horror stories about A4E on the internet – Would this be another horror story in the making…?

To be totally honest, I’m still not entirely sure what to make of the whole process – First things first, the actual interview process. The first problem I had came with the  induction paperwork, as it asks to put forward a Next of Kin – Unfortunately I can’t actually put anyone forward for this, but, unlike past New Deal Providers who have asked, in my opinion, some quite rude questions about this “How come – Why haven’t you got a family member you can put forward”, the person I spoke to was understanding about it, and told me not to worry about it.

After filling out all the paperwork, I actually got to meet my “Career Coach” who I’ll have contact with for the next 12 months “Even if you get a job – You can’t get rid of me!“, which is a tad worrying, but I guess that’s due to a funding issue (Cynical old me :) ). Once the interview got started, my FND Advisor (I’m sorry, I don’t believe in the concept of a Career Coach, so I’m not going to refer to the member of A4E that I’ll be working with, as such, and instead sticking with FND Advisor) told me a little bit about what the whole FND Programme is all about. And it’s at this point, where I’m slightly unsure as to the process. I’ll bullit point some of the main points, then expand upon them in greater detail.

  • The FND (Flexible New Deal) Programme lasts for 52 weeks. Even if I get a job next month, I’ll still “have contact” with A4E, until October 2010.
  • Unlike New Deal, which involved going to an external provider (such as PPDG who I experienced last time), every day of the week, for xx months, A4E want me to attend “For a few hours / half a day”, Every two weeks.
  • “There aren’t any fixed jobsearch targets – I.E. Apply for X Amount of Jobs Each Day”

The Programme lasts for 52 Weeks – Even if you get a job.

This is something that’s only going to come up, if I’m fortunate enough to get back into work, however it is a little bit worrying. While I’m all for supporting people when they get back into work (and I’ve got no doubt I’ll need a few pointers, especially with regards to ensuring that when I come off JSA and HB, I do so in a way that means I won’t run short of money until pay day), I think this should be under the agreement of both parties – Once I’m back into work, and settled, then as far as I’m concerned, I should be able to at that point “cut off all contact”, both with the Jobcentre, and A4E, and get on with things.

Attend once every two Weeks “For a few hours, or perhaps half a day”

This one is quite interesting, and one that might cause a few raised eyebrows, when people find out about it. Under the “Original” New Deal (from a Jobcentre POV – not the R00sevelt Original ;) ), at least from my experience, it was broken up into a series of different “Stages”, however, ultimately, it just involved sitting in an overcrowded room, with appalling facilities, applying sometimes for any random job, in order to ensure that I met the mythical “Jobsearch target”.

However, when it comes to A4E – at least based on what I was told, it appears they’re taking a different approach. Because you still have to sign-on whilst on FND, they’re leaving the Jobsearch “responsibility” to the Jobcentre – which in a way makes sense. In order to be eligible for JobSeekers Allowance, you have to meet the qualifying criteria, one of which is that you’re actively seeking work – So I guess,  what A4E are saying is “If you’re still signing on, then you’re obviously meeting the JobCentres requirements when it comes to looking for work, which is good enough for us”.

Also from my point-of-view, I’m not sure exactly what A4E can do for me (nor are they – more on that later), but I do know, that sitting around in a room all day, is a fast track to losing all motivation, so at least this way it’s only for a limted period.

However, for people “on the outside, looking in”, I can understand that this approach is going to raise a few eyebrows. A4E aren’t exactly offering this “service” for free – they’re gettig quite a lot of money from the DWP, and by extension, the tax payer, and so the fact people are “only” expected to attend once every two weeks, is going to raise questions about what exactly they’re going to achieve with such limited contact.

There aren’t any fixed jobsearch targets.

I kinda made reference to this when addressing the last point, and while it’s a good thing, I’m still not sure exactly what’s expected of me, while I’m on FND. I’ve been given two “targets” to achieve before my next appointment (November 3rd) – bring a CV into the meeting, and complete a 107 Question online assessment (more on that later), but other than that, I’m not sure what’s required of me, other than the obvious – attend all the appointments, be respectful, etc, etc, which are all requirements of being a decent person day to day, so they’re not exactly difficult. To be fair, however, I’ve only been to one appointment, so there’s always the possibility that I’ll find out more as the “Journey” progresses.

So after being told a few details about FND, and how it differs from the “traditional” New Deal, we came to what I always refer to as the “Interesting” point of any interview, especially when it comes to this kind of situation

Why do you think you’re unemployed – What can we do to help you?

At this point I told my Advisor about my background, my criminal record, my working restrictions, and my aim for the future. Now in the past, when I’ve done this I’ve noticed a look of horror, then depression, appear on peoples faces, before being told “Well OK – We’ll sort you out”. Then, for the next 3 – 6 months, I sit in a corner “Jobsearching”, and not getting any support from advisors.

Well this time round I got both looks, but then everything went off-script:

“*Sigh* – You’re gonna be a bit fucking difficult aren’t you? – Well OK, not to worry. What I think we’ll do, is wait until you finish with Probation & The Police, then we’ll look into what we can do for you”

“But I don’t finish with them until March – What happens until then?”

“We’ll find something for you to do – don’t worry about it”.

That was basically it – I was supposed to complete a 107 question Assessment, however because I can’t use their computer facilities, I’ve had to do that at home (and what fun that was – so fun in fact, that it’s warranted a post of its own).

So whilst I’m not exactly concerned, I AM slightly confused. I’m not sure exactly what’s going to be offered to me, in terms of support, what I’m going to be expected to do, every two weeks, or what the consequences would be, should I not. However, I will say that I appreciated the way I was treated by the staff, everyone seemed friendly enough, and open-minded, and with regards the difficulty my background presents, well I appreciate the honesty.

12 Comments

  1. Well, thank f**k for that! The prospect of spending 12 months in A4E was becoming somewhat depressing, to say the least. But now you’ve said this, it does make sense. They simply can’t have the resources to accommodate even more jobseekers under FND, as they must far exceed the numbers they would have been dealing with under the old system. Phew.

    I must have got the wrong end of the stick last time I posted – I thought you’d already finished probation 3 years after your conviction. I must say you’ve got more guts than me; I only received a caution (in 2006) so I was never on probation, and although it restricts where I can work, I prefer to bury my head in the sand. I managed to avoid the New Deal in Febuary 2009 by signing off for 13 weeks so have never had to deal with the issue of CRB checks.

    Aren’t you nervous when you tell people about your past?

  2. Don’t be too surprised. The Welfare Reform Bill hasn’t been made law yet. This is what allows the workfare element of Flexible New Deal.

    The programme must terminate upon signing off when getting a job. What they mean is if you got a job for say 6 months after being on the course for 2 months, when you sign back on you will still be on the Flexible New Deal.

    This is totally pointless system… careers coach? What a joke! (that rhymes lol)

  3. Thanks for detailing your experiences. I nearly had a heart attack in the jobcentre yesterday when they told me I would be on this course for 12 months! From what I understand, part of FND includes spending 4 weeks on a compulsory work placement. Did they mention anything about this during your meeting with A4E?

    • Hi Average Joe,

      I’ve had a few people ask me about that – Rather than post everything into the reply form, I’ll go ahead and create a quick post, that details what I’ve managed to find out so far, about the work placement element of FND.

  4. The Decision Makers’ Guide is highly informative if you’ve got a spare couple of years:

    http://www.dwp.gov.uk/publications/specialist-guides/decision-makers-guide/

    These 2 memos are particularly relevant:
    http://www.dwp.gov.uk/docs/m-38-09.pdf
    http://www.dwp.gov.uk/docs/m-11-09.pdf

    Also, this Commons report on FND is informative:
    http://www.publications.parliament.uk/pa/cm200809/cmselect/cmworpen/59/5902.htm

    • Hi Garry,

      Actually those do look quite interesting – I’ve got a few hours to kill tomorrow, so I’ll be sure to have a good read of them, and make a note of the bits that seem appropriate. Also, I haven’t forgot about your last comment – I’ll do my best to reply to it before the end of the weekend :)

  5. [...] for me, my FND provider, A4E are located within walking distance, however when I went for my first appointment, I decided to take the bus. Here’s what the A4E “Promotional booklet” has to say, [...]

  6. I was told during my induction yesterday that, apparently you will have to ‘work’ for your benefits after twelve months on FND. Very scary. If that is true then it really does demonstrate that the government feel that people who are on the dole are there solely because they don not want to work. Why would anyone ‘choose’ to claim benefits when they will possibly then eventually have to work for them. Tossers!

    • It’s true, however, as the FND scheme you are on is for 12 months which doesn’t include Work for your Benefit they shouldn’t be advising you that on your induction – its rather pointless.

      Do they expect you to still be claiming then? (i.e. are you really that shit and/or do they really doubt their ability of improving your employability/getting you a job?)

      Is it some bullying tactic? I mean it wont work – its not as simple as scaring off people – as fulltime sustainable jobs aren’t that easy to secure. In fact it will have the opposite effect.

      • This is one of those issues, where you can seemingly get a thousand different replies, from a thousand different “advisors” – I brought it up during my induction (I was hoping to have it typed up by now, but this ankle has been giving me quite a bit of bother – from now on, if it rains, I’ll just jump up and down on the spot, rather than go out running) and eventually, I got two different answers:

        “Whichever Government comes into power next year, can’t scrap FND, because of the way the contracts have been written – It would cost too much money to cancel it”.

        “The Conservatives are saying you have to work for your benefits after twelve months – this means you’ll be in a charity shop, for 30 days, and they can then say they’ve made you work for your benefits”.

        There was no mention of the “work for your benefit” trials that are taking place at the moment – one wonders if they think the people attending can’t use Google?

        • Thats nonsense… statutory law will always overrule contractual law.

          The Act which gives powers to the Secretary of State to take public funds for the scheme has no mention of any legal repercussions.

          All any further Government needs to do is revoke the Acts and Regulations regarding FND. New Deal contracts gave allowance for the Jobcentre to give notice of termination anyway.

  7. Hi got my first appointment next wednesday for FND pretty sure my supplier is serco. They have 2 FND centres locally to me 1 is 3 miles away the other 20 miles guess which 1 i have to attend yes the 20 miles 1. .Hopefully i dont have to attend on a daily basis as even though u get your travel expenses paid i would struggle to pay the 7 quid a day bus fair as basically once i get my dole its all gone on bills etc. Anyway what can i expect from Fnd after reading various sites im starting to dread going


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